How To Turn Off Find My iPhone

If you are selling an Apple device, Find My iPhone must be turned off to sell to ecoATM. Make sure to also transfer or back up your personal information.

Find My iPhone must be turned off to sell to ecoATM, a process which can take up to an hour.

Open your Settings and tap
your name at the top.

Open the Find My section.

Tap on Find My iPhone.

Tap the switch to turn off
Find My iPhone.

Enter your Apple ID password.

For device specific info, visit our guide for step by step instructions on
how to prepare phones for resell in 3 easy steps.

Open your Settings and tap your name at the top.

Open the Find My section.

Tap on Find My iPhone.

Tap the switch to turn off Find My iPhone.

Enter your Apple ID password.

For device specific info, visit our guide for step by step instructions on
how to prepare phones for resell in 3 easy steps.

What if my phone doesn’t work?

You can turn off Activation Lock using Find Devices on iCloud.com. 

  1. In Find Devices on iCloud.com, click All Devices, then select the device you want to erase. If you don’t see All Devices, it’s because you’ve already selected a device. Click the name of the current device in the center of the Find Devices toolbar to see the Devices list, then select a new device.
  2. Erase the device. Because the device isn’t lost, don’t enter a phone number or message. If the device is offline, the remote erase begins the next time it’s online. You receive an email when the device is erased.
  3. When the device is erased, click Remove from Account. All your content is erased, and someone else can now activate the device.