Join The ecoFamily
Our people are our greatest strength, and key to our success.
Accounting & Finance
Our Accounting & Finance Teams are the number wizards that keep our accounts in check while planning ahead for our bright future. The treasury team helps the business by supporting day to day cash management activities while our finance team plans and orchestrates both short term and long term goals to increase enterprise value. Our sales and operation planning department helps the business by developing and coordinating device operational flows to maximize device profitability.
Our HR Team is responsible for the ever changing needs of our most important assets - our people. We are committed to creating a high performing and fun work environment where employees can grow and develop their careers and contribute to our shared success. We celebrate each team member’s unique qualities and look to live out our company values every day.
Our IT Team is responsible for all corporate computers, storage, networking and other physical devices. We develop corporate infrastructure and processes to create, process, store, secure and exchange all forms of electronic data including physical equipment, virtualization, email and information management systems.
The Legal Team ensures that the company complies with applicable laws and regulations. In addition, our team amends existing laws or creates new ones to enable the Company’s operations throughout the United States. We also work closely with our law enforcement partners to protect consumers and deter theft. Finally, we oversee the Company’s efforts to protect our planet, identify and mitigate risk and keep our assets, facilities and people safe and secure.
The marketing department is dedicated to building ecoATM as the leading reCommerce brand for the buying and resell of used tech. Each day is dedicated to global consumer marketing for ecoATM kiosks, including customer acquisition, e-commerce, brand, marketing communication, digital marketing, retail marketing, social media and public relations. This also includes our creative services such as graphic design and unique content.
The oil of the machine to our organization, the operations team is dedicated to keeping our company’s gears moving. This includes all processes from diagnosing kiosk health to deployment; and behind the scenes analysts who ensure the operations run smoothly.
Devices are collected by our kiosks and arrive at our Louisville, KY facility each day. They’re handled by a team to grade and prepare for sale or recycle responsibly. Our processing center team is a phenomenal group of people who work tirelessly, around the clock, to give second life to high-end valuable devices.
Product & Technology
This cross-functional team of Engineering, Product and UX innovators are at the core of the ecoATM experience. Whether it’s driving new technologies and new business services or developing wonderful products that serve our customers around the world, the underlying mission remains the same: high quality software and hardware that is functional, useful and desirable.
Our sales team is a growing team consisting of multiple channels, including B2B, device sales, and kiosks. Each segment plays a crucial part in our business development while setting new levels of standards for our company.
Our Support Services Team is made of three powerhouse departments:
The call center team is our face for the customer. They support all customer interactions for ecoATM providing information on how to complete a trade-in, and helping to resolve any concerns. They also monitor the social media sites and emails from our customers. They want to be sure that every customer has a great experience!
The team supporting device trade-ins at the ecoATM kiosks remotely matches a live image of the customer at the kiosk with their state identification, and approves the sale. They work with our regulatory partners to ensure we comply with required regulations for sales at the kiosk.
The Machine Support Teams strive to keep the ecoATM kiosks up and running. They work with our field partners to fix any kiosk issues and proactively identify ways to help optimize kiosk performance.
Our state of the art, new generation of kiosks are going global quickly and can be found in several European locations. In the UK our kiosks currently operate in high street malls, Westfield shopping malls and Sainsbury’s grocery chain. In 2019 ecoATM expanded and launched kiosks in Germany with Mediamarkt, shopping centers and Edeka. In 2020, we continue to expand and are focused on launching in France. We are positioned for growth with the support of key team partners in Operations, Sales & Processing, Marketing, and Account Management.
Contact our GM Nick Buckland with any inquiries into our expansion.
We provide our employees with a comprehensive benefits package that supports a balanced lifestyle in and out of the office. Some benefits include:
- Medical, Dental, Vision health plans
- Paid holidays
- Tuition reimbursement
- Flexible Spending Accounts
- 401(k) plan with employer match contributions
- PTO bank (vacation & sick time) accruing at 18 days/year to start
- Charitable giving program
- Paid maternity, paternity leave
- Short-term disability, long-term disability, life insurance, and AD&D insurance
- Annual Incentive Plans driven by company & individual performance
- A peer based reward and recognition platform with a special focus on wellness (Kazoo)
*Benefits above are for US employees