How To Prepare
If you are selling an Apple device, Find My iPhone must be turned off to sell to ecoATM. Make sure to also transfer or back up your personal information.
TURN OFF FIND MY IPHONE
Open your Settings and tap
your name at the top.
Open the Find My section.
Tap on Find My iPhone.
Tap the switch to turn off
Find My iPhone.
Enter your Apple ID password.
Turn off Find My iPhone
Open your Settings and tap your name at the top.
Open the Find My section.
Tap on Find My iPhone.
Tap the switch to turn off Find My iPhone.
Enter your Apple ID password.
SAMSUNG OR ANDROID RESET
Before you reset your Samsung device, we recommend backing up any photos or data that you’ll want access to later.
The location of “Factory Reset” varies among different devices, models and operating systems. If you have a Google account set up on your device, make sure you have your login information handy.
Samsung
Go to your Settings app and tap Backup and Reset
> Factory Data Reset
Find your Settings app and tap System > Advanced
Reset Options > Erase all data (factory reset)
Other Android
Tap Settings > System > Reset Options > Erase All Data (factory reset)
*If these options don’t work, ...we recommend searching “Factory Reset” in your system search bar.
Get an Estimate
*If these options don’t work, ...we recommend searching “factory reset” in your system search bar.
Get An EstimateStill have questions about how this all works?Visit our How It Works, FAQ, and Customer Service pages.
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