We require an ID to prove that you are over 18 years old and to confirm your identity in case the phone sold is reported as lost or stolen.

ecoATM kiosks use state-of-the-art diagnostic and AI tools to thoroughly examine your phone and assess the value based on the condition of your device and current market value of that particular model.

Yes! While cosmetic damage will affect the offer you receive, ecoATM will absolutely accept damaged devices.

You can sell a phone that will not turn on; however, your payout amount will likely be reduced.

It only takes about 7 minutes to sell a phone with ecoATM.

Payouts for iPhones depend on the model and condition of the device. ecoATM uses state-of-the-art technology to thoroughly examine your device and give you a fair offer based on current market rates. Want to see what your phone is worth? Get an offer here.

The amount ecoATM pays depends on multiple factors, including the device model, storage, cosmetic condition, and the market value of the device. To find out what your phone is worth, head over to our Price Your Device Tool and get a quote.

Absolutely! In fact, we don’t accept any additional accessories like chargers or cases. Just your phone is needed to sell with ecoATM.

Yes, ecoATM accepts Samsung phones as well as all major manufacturers.

Some of our kiosks can accept tablets. To find the nearest kiosk to you, head to our kiosk locator and select Tablets in the accepted devices filter.

Our processing facility utilizes state-of-the-art data-wiping tools to wipe the data from phones where technologically possible. We always recommend you erase your data (for example, via a factory reset) before selling a phone with ecoATM to protect your information.

The best way to prepare your device is to charge it fully, back up all your data, and factory reset your device, including removing your iCloud or Gmail accounts from the device. Need help? Head over to our prepare page and we can walk you through resetting your device step by step.

No, ecoATM cannot buy devices with activation lock turned on. You must remove the activation lock and your iCloud account before selling with ecoATM.

No worries! Your carrier will be able to issue you a new SIM card and your old one will be deactivated.

Yes, you can sell up to three devices at one time. If you have more devices, you can return another day, or you can always recycle them for no payout.

You should only ever sell phones that belong to you at ecoATM.

We do not accept landline telephones, but all mobile devices are able to be recycled with ecoATM.

Your offer is based on the current market value of the device along with its condition.

Absolutely. ecoATM has been buying and recycling phones since 2009. Since then, we’ve received an A+ rating from the Better Business Bureau and thousands of 5-star reviews from customers.

ecoATM provides a secure way to sell your devices for instant cash without the need for haggling over pricing, meeting strangers to complete the sale, or paying processing fees. You may get more for your device with Marketplace or eBay (before the fees), but ecoATM is the only one that promises instant cash safely.

All devices are retrieved from the kiosk and delivered to our Louisville, Kentucky processing facility where they are examined and recycled (for example, the phones can be resold, refurbished for resale, or sent to be broken down into parts for reuse).

Yes, ecoATM has recycled devices and kept millions of pounds of e-waste out of landfills.

As of January 2025, ecoATM has recycled devices, with an average of over 15,000 devices now recycled every single day.

Yes, an unexpired state-issued ID is required to sell a phone with ecoATM. We do not accept Military IDs (except at kiosks located on military bases), passport books or cards, or paper IDs.

ecoATM has recycled devices, equal to over 10,000 metric tons of e-waste.

It is highly encouraged that you erase your device before selling. While we utilize data wiping tools at our processing center to wipe phones where technologically possible, we always recommend erasing your device on your own so you know your data is removed.

We strongly recommend you remove all personal data from your device before selling it with ecoATM. We do attempt to wipe devices once they arrive at our Louisville, KY processing center, however we cannot guarantee your data will be erased.

Yes, ecoATM buys both locked and unlocked devices.

If you still owe on your financed phone, no, ecoATM cannot accept your device.

If you financed your device and are paying for it as part of your plan, no, you cannot sell it with ecoATM. However, if you purchased your phone outright or have already paid off your device, you absolutely can sell your device with ecoATM. Your contract means you have an obligation to maintain service with that carrier and selling your phone with ecoATM will not affect that.

No. We check every device against the CheckMEND database and reject any device reported as lost or stolen. If you have a lost/stolen device you believe was sold to ecoATM, reach out to your local law enforcement and we’ll gladly work with them to return your device to you.

You can choose to either be paid cash on the spot or opt for a digital payment via PayPal or Venmo if you prefer or if cash is not available.