Music, memories and money. Your entire life is right there on your phone, easily accessible with just a few swipes. With three simple steps, we'll help you transfer your valuable information and memories, erase data — and get that old phone ready to sell.Download a printable PDF of this guide.
Think of all the music you've collected on your phone over the years. All those thousands of pictures and videos, your favorite games, the apps you can't live without, not to mention your contacts and emails. You've got a lot of data on your phone. Let's talk about relocating it, so it's ready and waiting to be transferred to your new phone.
Backing up your HTC Desire® makes it possible to transfer your old data to your new phone.
Before you start: Make sure to save and close your files before copying them from your phone to your computer.
Backing up to your computer
Backing up data using HTC Backup
To Manually Back up your contacts to the cloud
Remove accounts from your phone
It's time to get rid of any accounts you no longer use.
Good to know: Removing an account does not remove accounts and information from the online service itself. Some personal data may be retained by the third-party app after you have removed the account from your HTC M8.
Now that you've completed the important step of backing up your data, it's time to disconnect your phone and make sure your account is paid off.
Call your carrier and disconnect service to your old phone. Before you do, make sure:
You're in the final stretch of getting your old HTC Desire® ready to sell. You've backed up all the data you want to keep and called your carrier to disconnect your old phone. The last step is wiping the slate clean by resetting your old phone.
Your phone's Factory data reset is a tool used to remove everything that was imported, added or installed on the phone. Keep in mind: Everything will be deleted, so before you get started, make sure you've backed up all data you want to keep.
Performing a factory reset from settings
Charge your phone
To ensure the fastest experience and best price, be sure your device is charged before visiting an ecoATM® kiosk!
Your phone is now clean as a whistle (data-wise, anyway). You've taken the important steps to make sure your information stays with you, and all your photos, videos, apps and music are backed up and ready to be transferred to your new phone. Now you can sell that old with confidence.
Like the idea of making instant cash on your old phone? Go to an ecoATM® kiosk, where you can recycle it for cash on the spot. Charge your phone and find an ecoATM® kiosk location near you.
Last Updated 10/12/15
Please see the Removal of Data and Files section of our Terms and Conditions.